What to Expect

We understand that a visit to your veterinarian can be stressful for some pets. These suggested tips will help make your visit with us as quick and as stress free as possible for both you and your pet. We canít wait to meet you!

  • Please arrive 10 minutes earlier than your appointment time to fill out any required paperwork. You can speed up the paperwork process by downloading and printing our registration form and history form and bringing the completed forms with you to your appointment.
  • To help ensure the safety of your pet, other pets and our staff, please make sure that your pet is either on a leash or in a carrier.
  • If your pet has been seen by a veterinarian in another hospital, please bring any medical and vaccine history to your appointment. If you cannot obtain the history, please bring the name and phone number of the hospital and we will try to obtain the history during your appointment.
  • Please bring a list of any medications, including the prescribed dosages that your pet is currently taking.
  • If you have a new puppy or kitten, please bring a stool sample.
  • Do not hesitate to let us know if you will require any assistance with moving your pet from your car to our office, we are happy to help!
  • Wellness Visit

    Wellness visits are very important for your pet. This is when we make sure your pet is healthy, along with giving you any up to date information on preventive ways to keep your pet healthy. A wellness visit includes your petís complete examination, any vaccinations that are due, and making sure your pet is free of parasites. If you are able to bring a fresh fecal (poop) sample in for your visit, please do!

    For every appointment, when you walk in you will be greeted by our friendly reception staff. If this is your first visit, they will have you fill out our client registration form. Then they will call our experienced veterinary technicians to let them know that you and your pet have arrived. The veterinary technician will weigh your pet, get a temperature, heart rate, and respiratory weight. They will also find out the primary reason you are at our hospital today. If you have more than one concern or any questions, please let the technician know so they can relay it to the doctor. The technician will then take the medical information to the treatment area while you get to stay with your pet in the exam room. The technician will relay all information to the doctor, and input it into the computer.

    The examination will be done by one of our doctors in the exam room with you. For any treatment or preventive recommendations, a treatment plan will be created specifically for you and your petís needs. This will itemize the recommended treatments and diagnostics, along with the associated costs, to help you make the best decisions for your petís healthcare. Many treatments can be performed in the exam room, such as vaccinations. For some treatments, such as blood draws and x-rays, we will take your pet to our treatment area where our highly trained staff can safely hold your pet during the procedures. If you prefer that your pet receive treatments in the treatment area or the exam room, please let us know. Once all treatments and diagnostics are completed, you and your pet will visit the reception staff again for payment and to set up any further appointments you may need.

  • Sick Pet Visit

    When you are bringing your beloved pet to the hospital because he or she is sick, it can be concerning. Hopefully this will help you to understand what to expect. For every appointment, when you walk in you will be greeted by our friendly reception staff. If this is your first visit, they will have you fill out our client registration form. Then they will let our experienced veterinary technicians know that you and your pet have arrived. The veterinary technician will weigh your pet, get a temperature, heart rate, and respiratory weight. They will also find out the primary reason you are at our hospital today. If you have more than one concern or question, please let the technician know so they can relay it to the doctor. The technician will then take the medical information to the treatment area while you get to stay with your pet in the exam room. The technician will relay your concerns to the doctor, and input it into the computer. Then the doctor will come in to the exam room to address your concerns and examine your pet.

    For any treatment recommendations, a treatment plan will be created specifically for you and your pets needs. This will itemize the recommended treatments and diagnostics, along with the associated costs, to help you make the best decisions for your petís healthcare. Many treatments can be performed in the exam room, such as vaccinations. For some treatments, such as blood draws and x-rays, we will take your pet to our treatment area where our highly trained staff can safely hold your pet during the procedures. If you prefer that your pet receive treatments in the treatment area or the exam room, please let us know. Once all treatments and diagnostics are completed, you and your pet will visit the reception staff again for payment and to set up any further appointments you may need.

  • Surgery Visit

    When you are bringing your pet to the hospital because he or she is having surgery, it can be concerning. Hopefully this will help you to understand what to expect. For every appointment, when you walk in you will be greeted by our friendly reception staff. If this is your first visit, they will have you fill out our client registration form. Then they will let our experienced veterinary technicians know that you and your pet have arrived.

    The veterinary technician will weigh your pet, get a temperature, heart rate, and respiratory weight. The technician will then take the medical information to the treatment area while you get to stay with your pet in the exam room. The technician will relay your concerns to the doctor, and input it into the computer. Then the doctor will come in to the exam room to perform a complete physical exam to assess your pet for surgery. For planned surgeries, the technician will have a treatment plan and anesthesia consent form to go over with you and for you to sign. These forms are all in the computer and will capture your electronic signature. The technician can print you a signed copy if you like. The treatment plan consists of any procedures and diagnostics associated with the surgery, along with the costs, to help you make the best decisions for your petís surgery and safety. At this point, we will bring your pet to the treatment area and you can leave the hospital.

    In some instances, the doctor may have recently seen you and your pet, and will allow for a ďdirect admitĒ. During a direct admit a technician will have a treatment plan and anesthesia consent form to go over with you and for you to sign. Once completed, your technician will bring your pet to the treatment area to obtain the temperature, heart rate, and respiratory rate.

    Some of the most common additonal services to consider during an anesthetized procedure include pre-operative bloodwork, placement of an intravenous catheter, intravenous fluids during the procedure, and use of laser for the procedure. Depending on your petís age and condition, bloodwork is recommended to assess any underlying health issues prior to anesthesia. Even in young apparently healthy dogs and cats, pre-operative bloodwork can diagnose an unknown anemia (low red blood cell count), underlying liver or kidney disease, low protein levels, or unforeseen conditions. An intravenous catheter is recommended to have immediate access to a vein for emergency drugs if required during surgery. Intravenous fluids are recommended to help maintain appropriate blood pressure during the procedure as well as maintain adequate hydration. Laser surgery can be used as an alternative to a scapel in most surgeries. The laser cauterizes small blood vessels and nerve endings at it cuts through the tissues. This leads to less pain and less bleeding during surgery.

    When the surgery is completed, we will call you and schedule a discharge appointment. When you arrive for the discharge appointment, you will visit the reception staff for payment. Then our technician will go over the post surgical instructions with you. Once all of your questions have been answered, we will bring your pet to you to snuggle and go home with.

  • Emergency

    In the case where your pet needs emergency treatment, we will promptly take your pet to the treatment area for assessment by a doctor and stabilization if necessary. If this is your first visit, the reception staff will have you fill out our client registration form while we assess your pet. As soon as we have information to relay to you on your pets status, we will let you know and present a treatment plan for recommended diagnostics and treatments.

  • Euthanasia

    The end of one of our petís lives is always one of the most difficult times in your life. We understand this and hope we can help you to anticipate what will occur. Sometimes, you can schedule an appointment for euthanasia when you feel your petís quality of life has declined tremendously. Sometimes, that is not the case and you may not have anticipated being faced with the decision of a euthanasia. In either case, you have a couple decisions to make. Those decisions are if you would like to be present at the time of euthanasia and which type of aftercare you would like.

    Being present during a euthanasia means you are in the exam room, and can hold, touch, and talk to your pet during the euthanasia process. If you are not comfortable with this, or if you prefer to leave with memories of your beloved pet as they were, we can take your pet to our treatment area where our compassionate staff will be there to comfort your pet. There is no right or wrong choice. This decision is solely based on your comfort level and needs. We treat your pet with the same humanity and kindness either way.

    The second decision you will need to make is in regards to the aftercare of your petís body. We work closely with a highly reputable cremation service. You can choose to have your pet cremated individually or communally. A communal cremation means more than one pet is cremated at the same time and the ashes are spread together across a field. An individual cremation means only your pet will be cremated and you will receive his or her cremains (ashes). You can elect to receive the ashes in a plastic container or in an urn.